Privacy Policy

This privacy policy establishes the way in which personal data will be managed on this website. It is essential that you read and accept it before continuing to navigate.

This website complies with the requirements of Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Development Regulation of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

This privacy policy may vary depending on legislative requirements or self-regulation, so users are advised to visit it periodically. It will be applicable in case users decide to fill out a contact form where personal data is collected.

Delegate identification of data protection

• Responsible Identity: Columbus SA
• Commercial name: Columbus SA
• NIF / CIF: A38022125
• Address: Paseo San Telmo 10, 38400 Puerto de la Cruz, S / C Tenerife, Spain.
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Activity: Restaurants

For the purposes of the provisions of the aforementioned General Data Protection Regulations, the personal data that, sent through the forms on the website, will receive the processing of data from "web users and subscribers".

For the treatment of data of our users, we implement all the technical and organizational security measures established in the current legislation.

Principles applied to your personal information

In the processing of your personal data, we will apply the following principles that meet the requirements of the new European data protection regulation:

• Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or several specific purposes that we will inform you in advance with absolute transparency.
• Principle of data minimization: We will only request data strictly necessary in relation to the purposes for which we require them. The minimum possible.
• Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and we will eliminate those inactive records for a considerable time.
• Principle of integrity and confidentiality: Your data will be treated in such a way that an adequate security of the personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or improper use of the data of our users by third parties.

How we get your data

The personal information we treat at Columbus SA comes from:

• Budget request form
• Reservation request form

What are your rights

Anyone has the right to obtain confirmation about whether or not Columbus is processing personal data.

Interested persons have the right to:

• Request access to personal data concerning the interested party
• Request rectification or deletion
• Request limitation of your treatment
• Oppose the treatment
• Request the portability of the data

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be retained for the exercise or defense of claims.

In certain circumstances and for reasons related to a particular situation, the interested parties may object to the processing of their data. Columbus SA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As interested, you have the right to receive the personal data that concern you, that you have given us and in a structured format, of common use and mechanical reading, and to transmit them to another person responsible for the treatment when:

• Treatment is based on consent
• The data has been provided by the person concerned.
• The treatment is carried out by automated means.

By exercising your right to the portability of data, you will have the right to have personal data transmitted directly from responsible to responsible when technically possible.

Interested parties will also have the right to effective judicial protection and submit a claim to the supervisory authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data that concerns them violates the Regulation.

Purpose of the processing of personal data

When a user connects with this website for example to comment on a post, send a query or subscribe to the newsletter, is providing personal information for which Columbus SA is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives his consent for his information to be collected, used, managed and stored by www.mesonelmonasterio.com, only as described in the conditions of use and in this Privacy Policy.

In Columbus SA there are different systems for capturing personal information and I treat the information provided by interested persons with the following purpose for each capture system or form:

• Budget request form: We request the following personal information: name, surname, email and telephone number. We can use these data to respond to your request and respond to queries, questions or comments you may have regarding the information included in the web, the services we provide, the processing of your personal data, as well as any other questions you may have. to have.
• Reservation request form: In this case, we request the following personal information: name, surnames, email and telephone number. We can use these data to respond to your request and respond to queries, questions or comments you may have regarding the information included in the web, the services we provide, the processing of your personal data, as well as any other questions you may have. to have.

There are other purposes for which we treat your personal data:

• To guarantee compliance with the conditions of use and the applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
• To support and improve the services offered by this website.
• Other non-identifying data obtained through some cookies that are downloaded to the user's computer when browsing this website, which is detailed in the cookie policy, are also collected.
• To manage social networks. Columbus SA can have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of our official pages, will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that proceeds in each case and previously accepted by the user. Columbus SA will process your data with the purpose of correctly managing your presence in the social network, reporting activities, courses or services. As for any other purpose that the regulations of social networks allow. In no case we will use the profiles of followers in social networks to send advertising individually.

Columbus SA does not sell, rent or lease personal data that can identify the user, nor will it in the future, to third parties without prior consent. However, in some cases collaborations can be made with other professionals. In those cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest safety standards.

How long will we keep your data

The personal data provided will be preserved:

• While the mercantile relationship is maintained.
• Until the deletion is requested by the interested party.
• Period from the last confirmation of interest: 1 year.

Data security

Columbus SA is committed to the use and treatment of personal data of users, respecting their confidentiality and use them in accordance with the purpose thereof, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

Columbus SA can not guarantee the absolute impregnability of the Internet network and therefore the violation of data by fraudulent access to them by third parties.

With respect to the confidentiality of the processing, Columbus SA will ensure that any person who is authorized to process data (including its staff, collaborators and providers), will be under an appropriate obligation of confidentiality (be it a contractual or legal duty).

When a security incident occurs, Columbus SA should notify its users or clients without undue delay and must provide timely information related to the security incident as it is known or when reasonably requested by the user or client.

Accuracy of the data

As a user, you are solely responsible for the accuracy and correctness of the data you send to www.mesonelmonasterio.com, exonerating Columbus SA, of any responsibility in this regard.

Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Personal data published on the website

The delegate of data protection informs that the personal data published in this website can not be freely treated and reproduced by third-party users of the site, not even when referring to the origin of the same unless it is obtained the prior authorization and informed consent of the interested party. The user is reminded that the Internet is not a source accessible to the public and therefore can not be used as a source of information for the collection of data for advertising or commercial purposes.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Columbus SA in the manner and for the purposes indicated in this privacy policy.

Updates in the privacy policy

Columbus SA reserves the right to modify this policy to adapt it to new legislation or jurisprudence. Any modification of this policy will be published and warned on the website and in the policy itself, taking into account the user that, the processing of the data that had been communicated to the person responsible for the file will be governed by the policies and conditions of the data processing valid and published at the time you have provided your personal data to the person responsible, without prejudice to the preferential application of the specific legal texts for the purpose such as informative texts inserted in data collection forms and / or conditions of particular services.

In any case it will be the responsibility of the user to periodically access the privacy policies of this website published in order to know the latest version at all times.

This privacy policy has been updated for the last time on November 2, 2018.